1. Responsible Gaming – Our Approach
Gaming at pc888 is about entertainment, not just winning. We want every player to enjoy a safe, mindful, and fun experience. Responsible gaming means knowing your limits, setting a budget, and keeping gaming from becoming a burden in your life.
Millions of people across Bangladesh are now using online gaming platforms. As part of this growing community, pc888 is committed to ensuring responsible gaming at every step. We are more than just a betting platform — we genuinely care about our players' mental well-being and financial safety.
The core principle of responsible gaming is simple — play for fun, not as a solution to life's problems. Gaming should never be used to relieve financial pressure or escape emotional distress. On this page, we explain in detail how pc888 ensures your safe gaming experience and how you can stay in control.
Keep in mind: pc888 is for players aged 18 and above only. The foundation of responsible gaming is being honest with yourself about your age and your limits.
2. Our Protection Tools
Deposit Limit
Set your own daily, weekly, or monthly maximum deposit limit. There is no way to go over your budget.
Session Duration
Set a maximum duration for each gaming session. Once the time is up, the platform will automatically prompt you to take a break.
Loss Limit
Once you hit a set loss amount, your session will automatically stop. This tool is highly effective at reducing the risk of financial harm.
Reality Check
At regular intervals, a pop-up will appear reminding you how long you have been playing and how much you have spent.
Cooling-Off Period
Take a break from gaming for a set period. Cooling-off periods can be set from 24 hours up to 30 days.
Self-Exclusion
If you need a longer break, you have the option to temporarily or permanently close your account.
3. Signs of Problematic Gaming
It is not always easy to notice when gaming shifts from entertainment to a problem. If you recognise any of the signs below in yourself, consider using our responsible gaming tools or reaching out for support:
- Placing more bets to try to win back losses (chasing losses)
- Hiding your gaming habits from family or friends
- Borrowing money or dipping into savings to fund your gaming budget
- Attention drifting away from work, studies, or family responsibilities
- Feeling restless or irritable when unable to play
- Repeatedly trying to stop gaming but failing to do so
- Using gaming as a way to escape stress or anxiety
- Sleep, eating, or physical health being affected by gaming
If two or more of the signs above apply to you, please contact our support team. You are not alone — we are here to help.
4. Self-Check Apply
Answer the following questions honestly. If most of your answers are yes, consider seeking support.
Have you spent more on gaming than your set budget in the past month?
Is gaming affecting your daily routine or family relationships?
Do you find yourself thinking about playing more to win back money you have lost?
Do you find it hard to stay away from gaming?
Do you feel uncomfortable being honest with family or friends about your gaming habits?
Do you feel moody or on edge when you cannot play?
If most of your answers are "No" — great! You are playing responsibly. Keep checking in with yourself regularly and make use of the limit-setting tools available.
5. Set Limits – Stay in Control
The most effective way to game responsibly at pc888 is to set your limits before you start. You can configure these at any time from your Account Settings:
| Limit Type | Description | Benefit |
|---|---|---|
| Deposit Limit | Daily / Weekly / Monthly maximum deposit amount | Available |
| Loss Limit | Stop play when a set loss limit is reached | Available |
| Bet Limit | Maximum stake per bet | Available |
| Session Limit | Maximum duration per gaming session | Available |
| Cooling-Off | Breaks from 1 day up to 30 days | Available |
Limits take effect immediately once set. If you wish to increase a limit, a cooling-off period applies to prevent impulsive decisions. This policy is intentional — it is there to protect you.
Tip: Before you start playing, set a weekly budget and lock it in at pc888. This brings the risk of overspending down to zero.
6. Self-Exclusion Feature
If you feel you need an extended break from gaming, you can use pc888's self-exclusion feature. It is a powerful tool and one of the most effective steps you can take toward responsible play.
- Temporary Exclusion: Your account can be temporarily suspended for anywhere from 1 week to 6 months.
- Permanent Exclusion: You have the option to permanently close your account if needed.
- During Self-Exclusion: All promotional emails, bonus offers, and gaming communications are completely blocked.
- Reactivation: Your account cannot be reactivated before the temporary exclusion period ends.
To activate self-exclusion, contact our support team via live chat or email. We offer this without asking any questions — no explanation is required.
Do not attempt to open a new account during a self-exclusion period. This violates our responsible gaming policy and can cause further harm to yourself.
7. Protection of Minors
Pc888 strictly prohibits gaming by anyone under 18. As part of our responsible gaming commitment, we take firm measures to protect minors:
- Date of birth verification is mandatory at registration.
- Age is verified through government-issued ID as part of the KYC process.
- Accounts are suspended immediately in cases of suspicious activity.
- If a device is shared within the household, parents and guardians are advised to lock the app with a PIN or password.
If you suspect a minor you know is using pc888, please contact us at [email protected]. We will act promptly.
8. Support Steps
Recognize the Signs
Monitor your gaming habits and identify any warning signs.
Set Limits
Set deposit, time, and loss limits directly from your Account Settings.
Take a Break
If needed, activate Cooling-Off or Self-Exclusion and give yourself time to rest.
Get Help
Do not hesitate to reach out to our support team or a professional counsellor for help.
Contact & Support
Our dedicated support team is always on hand for any questions or assistance related to responsible gaming. We offer support in Bengali and are here to help without judgement.
- Live Chat: Active 24/7 on website and app
- Email: [email protected]
- Response Time: Usually within 24 hours
Reaching out for help is a sign of courage. If you feel that gaming is having a negative impact on your life, talk to us today. We will be by your side with complete confidentiality.
9. General FAQ
Play Responsibly, Play Enjoyably
Join pc888 today for a safe and enjoyable gaming experience. Use our protection tools to set your own limits and play on a platform you can trust.